Research has shown that when patients have the opportunity to be involved in decision-making and planning their own health and social care there are generally better outcomes and experiences, and health inequalities are reduced.
The benefits of Personalised Care include:
improved access to care
improved health and clinical outcomes
better health literacy and self-care
increased satisfaction with care
improved job satisfaction for health workers
improved efficiency of services
reduced overall costs
When people draw on personalised health and social care and support, they are:
treated as a whole person, who has valuable skills, experience and strengths, by professionals they trust
able to readily access information and advice that is timely, clear and works for them
valued as an active participant in all conversations and decisions about their health and wellbeing
supported to understand their care and support options, and able to set and achieve their personal desired outcomes
offered a coordinated approach that is transparent and empowering, with their preferences being recorded and remembered
connected with health coaching, self-management and/or community support programmes
